That carefully worded resume of yours is sliced and diced by
the HR department’s Applicant Tracking System(ATS). As a result, many applicants
fall by the wayside.
One company that sells their own version of an ATS did an experiment last year, creating the ‘perfect’
resume(in terms of keyword matches) for an open position. The ATS they tested (Taleo, one of
the most common) parsed their 'perfect' resume so poorly that one of the jobs on their resume was listed as a
skill, creating a gap in work history! One job location was missed
completely. Several educational components were just… dropped by the system. The result was that the 'perfect' candidate was considered 43% qualified.
Jake Firth wrote
an industry whitepaper a few years ago and found that for the particular drop-down box they selected for tracking, 83% of applicants entered the wrong information.
83%! So even if the ATS does a perfect job, your long hours logging information into automated systems means you're likely to make errors.
I think of it like making a sandwich:
First, you, the chef, create your sandwich(“resume”) using the
finest ingredients:
- Fresh baked rye
- Black forest ham
- Freshly washed butter lettuce
- Organic heirloom tomatoes
Second, the Applicant Tracking System breaks your sandwich
down and notes the following ingredients:
- bread
- meat, ham
- butter
- lettuce
- tomatoes
Unknown terms – the ones you’re most proud of - are
discarded or put into other places: black-forest, organic, heirloom. Are we really to that point where you might as well turn in a list of keywords instead of a resume?
Unfortunately, the ATS is in charge of writing the menu, so
when the Hiring Manager, who has a hankering for a black forest ham sandwich,
searches for exactly that, instead of finding you, they find someone who listed
ham ONLY, listed ham first, or they don’t find anything at all and have to resort to a search for ‘honey
baked’ ham instead.
![]() | ||||
| Your search for ‘black forest ham’ has yielded 8,369,187 results. |
Even worse, let’s say they DO find you in their ATS and they
see that your ham sandwich includes butter. Yuck. Is it fried? They also see your sandwich is 'organic', and that conjures up the wrong image for them. You’re disqualified.
At the very least, your sandwich looks pretty boring, doesn’t it?
At the very least, your sandwich looks pretty boring, doesn’t it?
So what’s the answer for the job-seeker who has
painstakingly written that amazing resume – or even paid upwards of $300 to have their two
pages of text perfected? As you can see, the answer isn’t submitting a resume through
an ATS. The answer is making a difference, getting noticed. According to every job board I’m
reading, the difference-makers for getting hired is almost always one of two things:
- Personal contacts, and
- Standing out professionally.
So rather than wasting your time with another 30 resume
submissions into automated systems or online, make a few phone calls to find
the hiring manager and send them something different
by way of introduction.
An infographic version of your resume is
just one example. You could also try to improve your social presence and
contact that person via LinkedIn or Twitter, something different than the (incorrect) spreadsheet program they're slogging through all day. Jim Kukral has a few other thoughts, including Facebook and YouTube. The fact that this is posted on a manufacturing website should tell you that getting creative is something Mr. Kukral is very good at.
It’s never been more important to be different: when an ATS
boils your work experience into a handful of words that aren’t even correct,
you know you’ve got to try something with a bit more style!
Hey, it's your sandwich, your best work, and you know your customer will love it. Whatever you do, don't rely on some autobot version of your work to represent YOU!
Tony Markey is the Founder and President of nuzume, LLC, creator of the nuzume, a visual, infographic resume..


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